Shipping Policy

PRE-ORDER SHIPPING DATES

All of our pre-order shipping dates are at the top of the descriptions on each product page. If there is no pre-order shipping date, it means that Youtooz is currently shipping.

The dates on each product page are estimates for when we expect the Youtooz to ship out from our warehouse - they are not delivery dates. As we ship most items worldwide, delivery dates can vary depending on your region.

 

If you need help with your order, please contact support@youtooz.com with your order info.

 

SHIPPING PRICES

Item
Type
Region
Cost / Per Item

Vinyl

5" INTL $5
Per Figure
5" BR $15
1FT INTL $20

Plush

4"/6"
US $5
Per Plush
INTL $10
CA, NZ $15
4"/6"/9"/1FT*
US $7
INTL $10
CA, NZ $15
16"
US $20
AU, UK $40
CA, NZ $60
2FT INTL $50
Plush Bag INTL $10 Per Bag

Slippers

Slipper Pair
US Free
Per Pair
CA, AU, EU, UK $40

Jenga

Set
US $10
Per Set
CA, UK, FR, GER, SE $12
AU, MX, CN, IT, ES, JP $17

Monopoly

Set
US $10
Per Set
FR, GER, IT, ES, SE, UK $20
CA $25
MX $30
JP $35
AU $40

Prints

12" Screen Print
US $20
Per Print
CA $30

Mugs

Mug* INTL $5 Per Mug

Pins

Set INTL $5 Per Pin/Set

Gummies

Pack US $5 Per Pack of 6


NOTE: 

 

  • Vinyl figure shipping is $5/figure for all releases from July 1st 2021.
  • * 6in/9in/1FT plushie shipping to the US is $7/plush for all releases from October 18th 2023. Items released before this date are not affected.
  • * Due to licensing restrictions, the Appa Mug shipping fee is $7 for US, $10 for UK/AU, $15 for CA/NZ.
  • Shipments outside of the US may incur additional customs charges. Additionally, EU orders can be subject to further local import duty and taxes. These differ by country and are the responsibility of the customer.

 

DELIVERY TIMES

Region
Items
Shipping Method
Courier
Transit Times
US
Gummies Ground Service USPS 5-7 business days
US
Plush, 1FT & Vinyl Sea Freight USPS

20-30 business days

CA
Plush, 1FT & Vinyl Air Service Canada Post

 15 - 20 business days

UK
Plush & 1FT
Air Service
Evri

10-15 business days

Vinyl

5-10 business days

EU  
Plush & 1FT
Air Service
Local Courier

15-20 business days

Vinyl

10-15 business days

AU
Plush
Air Service
AU Post

15-20 business days

Vinyl & 1FT

10-15 business days

NZ
Plush & Vinyl Air Service NZ Post

15-20 business days

MX
Plush & Vinyl Air Service MX Post

25-30 business days

 

 

NOTE: 

  • Transit Times are estimated from when a package departs China, not when the shipping label is created.
  • As of Jan 2023, transit times are generally 15-25 business days for the following countries: United States, Australia, Canada, United Kingdom, Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovenia, Spain and Sweden.
  • For all other countries/regions not listed above, transit times may be longer.

 

If you need help with your order, please contact support@youtooz.com with your order info.

 




Restricted Regions (All Products)

We cannot ship Youtooz products to these regions at this time:

Åland Islands, Aruba, Ascension Island, Bahrain, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Brunei, Ecuador, Faroe Islands, French Polynesia, Honduras, India, Jordan, Kazakhstan, Kosovo, Kuwait, Macao SAR, Moldova, Nepal, North Macedonia, Peru, Philippines, Tristan da Cunha, Botswana, Cambodia, Georgia, Ukraine, Liechtenstein, Maldives, Mauritania, Mauritius, Namibia, Nicaragua, Oman, Panama, South Korea, Trinidad & Tobago, Andorra, Montenegro, Russia, Jersey, Santa Cruz de Tenerife, Las Palmas, Canary Islands, Dominican Republic, Saint Pierre et Miquelon, Iran, Greenland, Fiji, Isle of Man and Guernsey


Restricted Regions (Plush & 1FT Vinyl) 

Due to shipping limitations, we cannot ship our plushies or 1FT vinyls to these regions at this time:

Åland Islands, Aruba, Argentina, Ascension Island, Bahrain, Bermuda, Belarus, Bhutan, Bolivia, Bosnia & Herzegovina, Brunei, Ecuador, Honduras, India, Jordan, Kazakhstan, Kosovo, Kuwait, Macao SAR, Moldova, Nepal, North Macedonia, Peru, Philippines, Tristan da Cunha, Antigua & Barbuda, Botswana, Cambodia, Colombia, Chile, Costa Rica, Georgia, Guatemala, Lebanon, Liechtenstein, Maldives, Mauritania, Mauritius, Mongolia, Namibia, Nicaragua, Oman, Panama, Trinidad & Tobago, Taiwan, Russia, Andorra, Montenegro, Brazil, Iceland, Israel, Malaysia, South Africa, South Korea, Uruguay, Ukraine, Faroe Islands, Indonesia, Santa Cruz de Tenerife, Singapore, Saudi Arabia, Las Palmas, Canary Islands, Dominican Republic, UAE, Saint Pierre et Miquelon, Vietnam, Iran, Isle of Man and Guernsey

 

Minecraft Collection

Due to licensing restrictions, the Minecraft Collection only ships to the following regions at this time:

Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United States, United Kingdom

 

TRACKING

We have updated our tracking systems to provide you with a tracking link the moment your order is ready for pick-up by our shipping carriers, allowing you to track your Youtooz end-to-end.

During the 20-30 business day transit period, it is normal for your tracking link to not frequently update as your package is on the way. Once your local courier has received your package, tracking updates will appear more often.

You can track your order by entering your tracking number here: tracking.youtooz.com

  

EXTRA

Generally, the processing time for non-pre-order items is 5 business days. If you are buying more than 3 Youtooz in one order or have a mix of vinyl and plush / pre-order and non-pre-order items in one order, processing time may increase by a few extra days. 

Customs, natural events or ground strikes may cause shipping delays. Youtooz is not responsible for shipping delays resulting from external events. Contact us with any questions.