Shipping Policy

PRE-ORDER SHIPPING DATES

All of our pre-order shipping dates are at the top of the descriptions on each product page. If there is no pre-order shipping date, it means that Youtooz is currently shipping.

The dates on each product page are estimates for when we expect the Youtooz to ship out from our warehouse - they are not delivery dates. As we ship most items worldwide, delivery dates can vary depending on your region.

 

If you need help with your order, please contact support@youtooz.com with your order info.

 

SHIPPING PRICES

Item
Type
Region
Cost / Per Item

Vinyl

5" INTL $5
Per Figure
5" BR $15
1FT INTL $20

Plush

4"/6"
US $5
Per Plush
INTL $10
CA, NZ $15
4"/6"/9"/1FT*/16"
US $7
INTL $10
CA, NZ $15
Weighted 16"
US $20
AU, UK $40
CA, NZ $60
2FT INTL $50
Plush Bag INTL $10 Per Bag

Slippers

Slipper Pair
US Free
Per Pair
CA, AU, EU, UK $40

Jenga

Set
US $10
Per Set
CA, UK, FR, GER, SE $12
AU, MX, CN, IT, ES, JP $17

Monopoly

Set
US $10
Per Set
FR, GER, IT, ES, SE, UK $20
CA $25
MX $30
JP $35
AU $40

Prints

12" Screen Print
US $20
Per Print
CA $30

Mugs

Mug* INTL $5 Per Mug

Pins

Set INTL $5 Per Pin/Set

Gummies

Pack US $5 Per Pack of 6


NOTE: 

 

  • Vinyl figure shipping is $5/figure for all releases from July 1st 2021.
  • * 6in/9in/1FT plushie shipping to the US is $7/plush for all releases from October 18th 2023. Items released before this date are not affected.
  • * Due to licensing restrictions, the Appa Mug shipping fee is $7 for US, $10 for UK/AU, $15 for CA/NZ.
  • Shipments outside of the US may incur additional customs charges. Additionally, EU orders can be subject to further local import duty and taxes. These differ by country and are the responsibility of the customer.

 

DELIVERY TIMES

Region
Items
Shipping Method
Courier
Transit Times
US
Gummies Ground Service USPS 5-7 business days
US
Plush, 1FT & Vinyl Sea Freight USPS

20-30 business days

CA
Plush, 1FT & Vinyl Air Service Canada Post

 15 - 20 business days

UK
Plush & 1FT
Air Service
Evri

10-15 business days

Vinyl

5-10 business days

EU  
Plush & 1FT
Air Service
Local Courier

15-20 business days

Vinyl

10-15 business days

AU
Plush
Air Service
AU Post

15-20 business days

Vinyl & 1FT

10-15 business days

NZ
Plush & Vinyl Air Service NZ Post

15-20 business days

MX
Plush & Vinyl Air Service MX Post

25-30 business days

 

 

NOTE: 

  • All Youtooz items are shipped from our warehouse in Shenzhen, China unless stated otherwise.
  • Transit Times are estimated from when a package departs China, not when the shipping label is created.
  • For all other countries/regions not listed above, transit times are generally 20-30 business days but may take longer due to the customs clearance process.

 

If you need help with your order, please contact support@youtooz.com with your order info.

 




Restricted Regions (All Products)

We cannot ship Youtooz products to these regions at this time:

Åland Islands, Aruba, Ascension Island, Bahrain, Bahamas, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Brunei, Ecuador, Faroe Islands, French Polynesia, Honduras, Iraq, India, Jordan, Kazakhstan, Kosovo, Kuwait, Macao SAR, Moldova, Nepal, North Macedonia, Peru, Tristan da Cunha, Botswana, Cambodia, Georgia, Ukraine, Liechtenstein, Maldives, Mauritania, Mauritius, Namibia, Nicaragua, Oman, Panama, Trinidad & Tobago, Türkiye, Andorra, Montenegro, Russia, Jersey, Santa Cruz de Tenerife, Las Palmas, Canary Islands, Dominican Republic, Saint Pierre et Miquelon, Iran, Greenland, Fiji, Isle of Man, Venezuela, Guyana and Guernsey


Restricted Regions (Plush & 1FT Vinyl) 

Due to shipping limitations, we cannot ship our plushies or 1FT vinyls to these regions at this time:

Argentina, Belarus, Antigua & Barbuda, Botswana, Cambodia, Colombia, Chile, Costa Rica, Georgia, Guatemala, Lebanon, Liechtenstein, Taiwan, Andorra, Brazil, Iceland, Israel, Malaysia, South Africa, South Korea, Uruguay, Ukraine, Faroe Islands, Indonesia, Singapore, Saudi Arabia, UAE, Uzbekistan, Vietnam, Qatar

 

Minecraft Collection

Due to licensing restrictions, the Minecraft Collection only ships to the following regions at this time:

Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United States, United Kingdom

 

Marvel Collection

Due to licensing restrictions, the Marvel Collection only ships to the following regions at this time:

Albania, Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Vatican City, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye, United Arab Emirates, United Kingdom, United States

 

Flocked Ghost Face (The Exchange Exclusive)

The Exchange Exclusive Flocked Ghost Face vinyl figure will only be available at the following store locations:

STORE ADDRESS CITY STATE ZIP PHONE
4 6277 PEARL ROAD PARMA HTS OH 44130 440-845-0828
5 4725 GREAT NORTHERN BLVD NORTH OLMSTED OH 44070 440-777-3511
6 15100 DETROIT AVE LAKEWOOD OH 44107 216-521-0045
8 279 MIDWAY BLVD ELYRIA OH 44035 440-324-2362
9 629 HOWE AVE CUYAHOGA FALLS OH 44221 330-940-3939
11 5862 FORBES AVE PITTSBURGH PA 15217 412-422-2123
14 2973 WEST LIBERTY AVE DORMONT PA 15216 412-341-6591
15 3107 WEST MARKET STREET FAIRLAWN OH 44333 330-873-1468
17 4864 MCKNIGHT ROAD ROSS TOWNSHIP PA 15237 412-635-3170
23 4920 MILAN ROAD SANDUSKY OH 44870 419-609-1180
25 1154 NORTH COURT STREET MEDINA OH 44256 330-722-0351
26 4464 BELDEN VILLAGE ST. NW CANTON OH 44718 330-491-1370
27 1709 E. CARSON STREET PITTSBURGH PA 15203 412-488-7001
29 3573 STEELYARD DRIVE CLEVELAND OH 44109 216-303-9722
31 407 E. MAIN STREET KENT OH 44240 330-673-4470
33 5535 ROBINSON CENTER DR. ROBINSON TOWNSHIP PA 15205 412-787-5134
34 4089 WILLIAM PENN HWY MONROVILLE PA 15146 412-373-1000
35 3221 CLEVELAND AVE NW CANTON OH 44709 330-492-4805
36 35101 EUCLID AVE WILLOUGHBY OH 44094 440-946-2047
38 7100 PEACH STREET ERIE PA 16509 814-866-3880
39 3613 FORBES AVE PITTSBURGH PA 15213 412-482-9026
40 1524 N. MILWAUKEE AVE CHICAGO IL 60622 773-252-9570
41 935 W. BELMONT AVE CHICAGO IL 60657 773-883-8908
42 2448 W. STATE STREET ALLIANCE OH 44601 330-596-1028
60 10019 E. WASHINGTON ST. INDIANAPOLIS IN 46239 317-661-3990
101 5975 EAST 82ND STREET INDIANAPOLIS IN 46250 317-845-1309
201 1836 1/2 COVENTRY BLVD. CLEVELAND HTS. OH 44118 216-321-1887
202 5110 MAYFIELD ROAD LYNDHURST OH 44124 440-683-1278
301 339 BOARDMAN-CANFIELD RD. BOARDMAN OH 44512 234-254-4151
302 6020 YOUNGSTOWN WARREN RD. NILES OH 44446 330-505-6794
303 2495 EAST STATE STREET HERMITAGE PA 16148

878-202-4411


 

TRACKING

Our tracking systems provide you with a tracking link the moment your order is ready for pick-up by our shipping carriers, allowing you to track your Youtooz end-to-end.

During the 20-30 business day transit period, it is normal for your tracking link to not frequently update as your package is on the way. Once your local courier has received your package, tracking updates will appear more often.

You can track your order by entering your tracking number here: tracking.youtooz.com

  

EXTRA

Generally, the processing time for non-pre-order items is 5 business days. If you are buying more than 3 Youtooz in one order or have a mix of vinyl and plush / pre-order and non-pre-order items in one order, processing time may increase by a few extra days. 

Customs, natural events or ground strikes may cause shipping delays. Youtooz is not responsible for shipping delays resulting from external events. Contact us with any questions.