Shipping Policy

PRICE

Shipping is free! (not including customs fees)

CHINA DELAY

Out of caution following the guidance of the world health organization and the Chinese Government our shipping facilities in Shenzhen will be closed until February 10th. Any non-preorders will not be shipped out until after then - we’re very sorry for any inconvenience

DELIVERY

Shipping time is 5-10 business days for the following countries: United States, Australia, Canada, United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

For all other countries, shipping time is usually 5-14 business days.

For South Africa, shipping time generally takes longer.

PRE ORDER SHIPPING DATES

All our pre order shipping dates are at the top of the descriptions. If there is no pre order date, it means that Youtooz is shipping.

EXTRA

Normal processing time for orders is 1 business day. If you are buying more than 3 Youtooz in one order, processing time may increase by a few extra days.

Customs, natural events or ground strikes may cause shipping delays. Youtooz is not responsible for shipping delays resulting from external events. Contact us with any questions.