Shipping Policy

PRICE

Shipping is free! (not including customs fees)

DELIVERY

Shipping time is 5-10 business days for the following countries: United States, Australia, Canada, United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

For all other countries, shipping time is usually 5-14 business days.

For South Africa, shipping time generally takes longer.

PRE ORDER SHIPPING DATES

All our pre order shipping dates are at the top of the descriptions. If there is no pre order date, it means that Youtooz is shipping.

COVID-19 (CORONAVIRUS) Update

The good news: the Youtooz team is safe, all working from home in isolation with no one affected by the virus. Shipping, weekly drops, customer support and everything else is running normally!

The bad news: Due to the Coronavirus outbreak in China back in February, our factories were closed for a few extra weeks. The following models as a result are delayed by a few weeks.

Shipping delays for affected figures are as follows:

  • Technoblade: March 25 - April 2
  • Wilbursoot: March 25 - April 2
  • McNasty: March 25 - April 2
  • Soup: March 25 - April 2
  • TheDooo: March 25 - April 2
  • Clown Meme: March 30 - April 6
  • Skeppy: March 30 - April 6
  • Flamingo: March 30 - April 6
  • SharkPuppet: April 17 - 24
  • Cleetus: April 6 - 13
  • Valkyrae: April 27 - May 4
  • Raccooneggs: April 13 - 17
  • H2O: April 17 - 24
  • Cartoonz: April 27 - May 4
  • Joshdub: May 4 - 11
  • Mully: May 4 - 11
  • Anomaly: April 27 - May 4
  • Papanomaly: April 22 - 29
  • Traves: April 22 - 29

Even though the virus is out of our control, we have sent everyone affected by delays an email with a discount code for $6.90 for use on any future figure for any inconvenience caused by these delays. Thanks for bearing with us and we hope everyone is staying safe and healthy!

All other figures are expected to ship on the originally advertised date.

All figures without a pre-order date are shipping normally (dispatched within 1 business day).

EXTRA

Normal processing time for orders is 1 business day. If you are buying more than 3 Youtooz in one order, processing time may increase by a few extra days.

Customs, natural events or ground strikes may cause shipping delays. Youtooz is not responsible for shipping delays resulting from external events. Contact us with any questions.