Shipping Policy

COVID-19 NOTICE

Due to COVID-19 we are seeing an increase in delivery times across the board. This is mostly due to a combination of warehouse closures, customs delays and air routes either being canceled or re-routed making it hard to get space on freight. We are working with many partners to improve shipping times however please note that your order may take longer than normal to fulfill, and longer than normal to deliver and/or for tracking to update. If you need help at any time with your order please feel free to contact us. Likewise if you wish to cancel your order before it has shipped, please feel free to contact us for a refund as well.

PRICE

Unless noted below, shipping is free!

6" Plush is $5/plush 
9" Plush, 1ft Plush and Plush Pillow shipping to USA is $5/plush
6" Stickies, 9" Plush, 1ft Plush and Plush Pillow shipping International (non-US) is $10/plush
2ft Plush shipping is $10/plush
Plush bag shipping is $10/bag

Vinyl figure shipping is $5/figure for all releases after July 1st 2021 
1ft Vinyl figure shipping is $20/figure 
Emoji shipping is $5-$7/figure as noted below
Narcos collection shipping is $7/figure
Chia Pets shipping is $7/figure
12 inch Screenprint shipping to USA is $20
12 inch Screenprint shipping to Canada is $30


Please note shipments outside of the US may incur additional customs charges. 

EMOJI COLLECTION

Emoji Collection costs $15.99 + shipping per Emoji figure.

Shipping costs are as follows:

  • $7 for one Emoji
  • $13 for two Emoji
  • $18 for three Emoji
  • $18 + $5/emoji for every Emoji after three
  • Maximum shipping cost is $53
DELIVERY

As of June 2021, Shipping time is generally 5-14 business days for the following countries: United States, Australia, Canada, United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovenia, Spain and Sweden.

For all other countries, shipping times may be longer as a result of ongoing shipping/carrier delays due to COVID-19.


Unfortunately we cannot ship to these countries at the moment: Åland Islands, Aruba, Ascension Island, Bahrain, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Brunei, Ecuador, Honduras, Ladakh, Jordan, Kazakhstan, Kosovo, Kuwait, Macao SAR, Moldova, Nepal, Chatham, North Macedonia, Peru, Philippines, Tristan da Cunha.

US Delivery times for Schlatt Plushies and Lofi Girl 1FT

Plushies are shipped to the US via Sea Freight. We have updated our tracking system to show you when the plushie has left the port to the US instead of when it has arrived, to provide a more end-to-end tracking experience. In general, it will take 30 days once it departs port to arrive in the US, and then 5-7 days to arrive to you once it has cleared customs. During the 30 day period, it is normal for tracking to not update since your order is currently in transit by freight.

You can see end to end tracking by typing in your tracking number here: tracking.youtooz.com

If you need any additional help with your order, please feel free to contact support@youtooz.com with your order info.

This update applies to the following plushies: Schlatt Summer Collection, Ranboo Plushies, Technoblade Plushies, Fundy Plushies, H2O Plushies, 1FT Lofi Girl

PRE ORDER SHIPPING DATES

All our pre order shipping dates are at the top of the descriptions. If there is no pre order date, it means that Youtooz is shipping.

EXTRA

Normal processing time for orders is 1 business day. If you are buying more than 3 Youtooz in one order, processing time may increase by a few extra days.

Customs, natural events or ground strikes may cause shipping delays. Youtooz is not responsible for shipping delays resulting from external events. Contact us with any questions.